Wholesale and Manufacturing, Technical and Scientific Products Sales Representatives
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Also known as:
Chemical Sales Representative, Electroplating Sales Representative, Engineering Supplies Sales, Pharmaceutical Detailer, Pharmaceutical Sales Representative, Pharmaceutical Salesperson, Surgical Instruments Sales Representative, Wholesale Ultrasonic Equipment Salesperson
See all Marketing, Sales and Service Careers.
There was a time when successful sales representatives needed only a smile, a shoeshine, and a case-full of samples. But today, sales reps have to know a great deal about the technical details of their products - and those of the competition. When selling products such as computers, lasers, microchips, software, space-age plastics, new drugs or chemical compounds, technical sales reps often find themselves on the leading edge of science and technology.
Being successful at this job requires a unique combination of skills. You must be able to explain the features and benefits of a product with the authority of an engineer. You need to be prepared to point out why it is better than competing products. And finally, you must be able to close the sale.
Understanding and keeping up with ever-changing technologies is time-consuming and challenging work. But if you are prepared to make the commitment necessary to meet this challenge and also enjoy selling, you can make a very good living as a technical sales representative.
|Critical decision making|| |
|Level of responsibilities|| |
|Job challenge and pressure to meet deadlines|| |
|Dealing and handling conflict|| |
|Competition for this position|| |
|Communication with others|| |
|Work closely with team members, clients etc.|| |
|Comfort of the work setting|| |
|Exposure to extreme environmental conditions|| |
|Exposure to job hazards|| |
|Physical demands|| |
Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
Prepare sales presentations or proposals to explain product specifications or applications.
Visit establishments to evaluate needs or to promote product or service sales.
Provide customers with ongoing technical support.
Prepare and submit sales contracts for orders.
Verify that delivery schedules meet project deadlines.
Stock or distribute resources, such as samples or promotional or educational materials.
Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
Advise customers on product usage to improve production.
Answer customers' questions about products, prices, availability, or credit terms.
|Establishing and Maintaining Interpersonal Relationships||Developing constructive and cooperative working relationships with others, and maintaining them over time.|
|Getting Information||Observing, receiving, and otherwise obtaining information from all relevant sources.|
|Communicating with Supervisors, Peers, or Subordinates||Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.|
|Organizing, Planning, and Prioritizing Work||Developing specific goals and plans to prioritize, organize, and accomplish your work.|
|Communicating with Persons Outside Organization||Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.|
|Selling or Influencing Others||Convincing others to buy merchandise/goods or to otherwise change their minds or actions.|
|Resolving Conflicts and Negotiating with Others||Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.|
|Making Decisions and Solving Problems||Analyzing information and evaluating results to choose the best solution and solve problems.|
|Customer and Personal Service||Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.|
|Sales and Marketing||Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.|
|English Language||Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.|
|Administration and Management||Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.|
|Mathematics||Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.|
|Production and Processing||Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.|
|Computers and Electronics||Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.|
|Clerical||Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.|
|Speaking||Talking to others to convey information effectively.|
|Persuasion||Persuading others to change their minds or behavior.|
|Active Listening||Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.|
|Negotiation||Bringing others together and trying to reconcile differences.|
|Social Perceptiveness||Being aware of others' reactions and understanding why they react as they do.|
|Service Orientation||Actively looking for ways to help people.|
|Reading Comprehension||Understanding written sentences and paragraphs in work related documents.|
|Coordination||Adjusting actions in relation to others' actions.|