First-Line Supervisors of Helpers, Laborers, and Material Movers
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The teams of workers that move masses of earth, sand, equipment, and goods benefit from effective coordination from their supervisors. Material moving supervisors directly oversee the activities of workers who pack moving boxes and move freight and stock by hand, as well as workers who operate trucks and tractors, cranes, forklifts, and other vehicles. These supervisors take work orders and instructions from customers and managers, then break projects down into tasks and assign them to teams of workers to complete. Supervisors handle the hiring and training of employees, and are responsible for keeping their employees safe and productive. Work sites can be hazardous so monitoring the correct use of safety procedures and equipment is crucial. Supervising workers for projects also requires record-keeping, the ability to track both the small details and the big picture, as well as interpersonal skills. Most of these supervisors work 40 hours a week or more. A high school diploma or equivalent is typically required, along with previous experience.
|Critical decision making|| |
|Level of responsibilities|| |
|Job challenge and pressure to meet deadlines|| |
|Dealing and handling conflict|| |
|Competition for this position|| |
|Communication with others|| |
|Work closely with team members, clients etc.|| |
|Comfort of the work setting|| |
|Exposure to extreme environmental conditions|| |
|Exposure to job hazards|| |
|Physical demands|| |
Evaluate employee performance and prepare performance appraisals.
Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
Inventory supplies and requisition or purchase additional items, as necessary.
Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
Counsel employees in work-related activities, personal growth, or career development.
Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
Assess training needs of staff and arrange for or provide appropriate instruction.
Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
Inspect equipment for wear and for conformance to specifications.
|Communicating with Supervisors, Peers, or Subordinates||Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.|
|Coordinating the Work and Activities of Others||Getting members of a group to work together to accomplish tasks.|
|Training and Teaching Others||Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.|
|Getting Information||Observing, receiving, and otherwise obtaining information from all relevant sources.|
|Organizing, Planning, and Prioritizing Work||Developing specific goals and plans to prioritize, organize, and accomplish your work.|
|Guiding, Directing, and Motivating Subordinates||Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.|
|Making Decisions and Solving Problems||Analyzing information and evaluating results to choose the best solution and solve problems.|
|Coaching and Developing Others||Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.|
|Administration and Management||Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.|
|Customer and Personal Service||Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.|
|Transportation||Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.|
|Public Safety and Security||Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.|
|Production and Processing||Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.|
|Clerical||Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.|
|English Language||Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.|
|Mathematics||Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.|
|Active Listening||Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.|
|Coordination||Adjusting actions in relation to others' actions.|
|Critical Thinking||Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.|
|Speaking||Talking to others to convey information effectively.|
|Management of Personnel Resources||Motivating, developing, and directing people as they work, identifying the best people for the job.|
|Complex Problem Solving||Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.|
|Monitoring||Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.|
|Time Management||Managing one's own time and the time of others.|