Web Administrators

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Also known as:
Business Records Manager, Certified Document Imaging Architect, Cloud Product Director, Corporate Webmaster, Cybersecurity Project Manager, Data Center Product Director, Document Control Manager, Document Management Consultant, ECM Consultant (Enterprise Content Management Consultant), Electronic Content Manager

See all Information Technology Careers.

ABOUT WEB ADMINISTRATOR CAREERS

Video transcript

Web administrators bring the components of a website design together, publish it online, and make sure it functions effectively and securely. Web administrators, sometimes called webmasters, keep web page content and links up to date, find and fix web page problems, and implement website security measures such as firewalls or encryption. They follow back-up and recovery procedures regularly. Webmasters work closely with website development teams on both internal and external websites. Usability is critical for websites, and webmasters test and track many aspects of a site's performance to ensure the site meets its planned function and users have a good experience. Web administrators help create and document guidelines used by everyone who contributes to the website, to ensure consistency and effectiveness. They may also train website users, and teach other staff how to maintain websites. Working in an office during typical office hours is the norm in this field, but work schedules of longer than 40 hours per week are not unusual. The ability to collaborate and communicate well with teammates is essential. While a number of web administrators have a bachelor's degree, typical job requirements include technical training or an associate's degree. Regardless of education requirements, positions in this field generally require continuous learning to keep up with the changing world of web development.

SNAPSHOT

Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.

Leadership	HIGH
Level of responsibilities	LOW
Job challenge and pressure to meet deadlines	MED
Dealing and handling conflict	LOW

Competition for this position	HIGH
Communication with others	HIGH
Work closely with team members, clients etc.	HIGH
Comfort of the work setting	HIGH
Exposure to extreme environmental conditions	LOW
Exposure to job hazards	LOW
Physical demands	LOW

Daily tasks

Evaluate or recommend server hardware or software.

Develop or document style guidelines for Web site content.

Implement Web site security measures, such as firewalls or message encryption.

Test backup or recovery plans regularly and resolve any problems.

Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.

Identify or document backup or recovery plans.

Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.

Provide training or technical assistance in Web site implementation or use.

Identify, standardize, and communicate levels of access and security.

Recommend Web site improvements, and develop budgets to support recommendations.

Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

MAIN ACTIVITIES

Interacting With Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.

Thinking Creatively	Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.

Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

AREAS OF KNOWLEDGE

Computers and Electronics	Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communications and Media	Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management	Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Engineering and Technology	Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Design	Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Sales and Marketing	Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

TOP SKILLS

Critical Thinking	Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension	Understanding written sentences and paragraphs in work related documents.
Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Complex Problem Solving	Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making	Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring	Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Systems Evaluation	Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Speaking	Talking to others to convey information effectively.