Computer Systems Analysts

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Also known as:
Applications Analyst, Business Systems Analyst, Clinical Informatics Analyst, Clinical Informatics Nurse, Clinical Informatics Specialist, Clinical Informatics Systems Analyst, Computer Analyst, Computer Systems Analyst, Computer Systems Consultant, Digital Diabetes Research Officer

ABOUT COMPUTER SYSTEMS ANALYST CAREERS
Video transcript

Computer systems analysts learn an organization's computer systems, and design improvements and fixes to help them run more efficiently. They focus on understanding the specific needs of the business so that their information technology, or IT, solutions expand the business' capacity, while keeping computer systems running. Computer systems analysts research emerging technologies, analyze the costs and potential benefits of changes, devise ways to improve existing computer systems, and introduce new hardware and software to the organization. They also train end users to use new systems, and may even write the instruction manuals for them. Computer systems analysts may work directly for an organization or as consultants typically for IT firms. They work in many organizations, including systems design companies, finance and insurance, and government. Their projects usually require collaboration with other employees and groups. Most systems analysts work full time, and overtime can be expected when projects require it. Consultants may need to travel to meet with clients. While most computer systems analysts have a bachelor's degree in a computer-related field, a liberal arts degree may be acceptable if a candidate has programming or technical expertise. Some employers prefer applicants with a master's degree in business administration with a concentration in information systems.

SNAPSHOT
Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
MED
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.

Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.

Train staff and users to work with computer systems and programs.

Consult with management to ensure agreement on system principles.

Assess the usefulness of pre-developed application packages and adapt them to a user environment.

Expand or modify system to serve new purposes or improve work flow.

Troubleshoot program and system malfunctions to restore normal functioning.

Develop, document, and revise system design procedures, test procedures, and quality standards.

Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.

MAIN ACTIVITIES
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
AREAS OF KNOWLEDGE
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
TOP SKILLS
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.