Transit and Intercity Bus Drivers

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Also known as:
Bus Driver, Bus Operator, Charter Bus Driver, Coach Operator, Motor Coach Driver, Motor Coach Operator, Transit Bus Driver, Transit Coach Operator, Transit Driver, Transit Operator

ABOUT TRANSIT AND INTERCITY BUS DRIVER CAREERS
Video transcript

Whether they're going to work or crossing the country, passengers depend on the skills and courtesy of bus drivers to get them where they need to go. Bus drivers transport people between locations in a city, and across state and national borders. They must drive through all types of weather conditions, handle passenger emergencies, and keep passengers safe, all while maintaining a schedule. Local transit bus drivers follow a daily schedule to drive passengers on regular routes in cities and suburbs. They may collect fares and issue transfers, and often answer questions about schedules and routes. Intercity bus drivers transport passengers between cities or towns, picking up and dropping off passengers at bus stations or downtown stops. Charter bus drivers take passengers on trips or sightseeing tours. Motor coach drivers usually stay with the passengers for the length of the trip, and help passengers load and unload baggage. Most employers prefer a high school diploma or equivalent. Once hired, bus drivers get 1 to 3 months of training, starting on a driving course... then in light traffic... eventually taking practice runs on the type of route they'll drive after training. Drivers may work nights and weekends. All bus drivers must have a commercial driver's license or CDL with an endorsement for driving a bus... good hearing and vision... and a good driving record. Some employers offer the opportunity to earn a CDL on the job.

SNAPSHOT
Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.
Leadership
LOW
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
LOW
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Report delays or accidents.

Handle passenger emergencies or disruptions.

Record information, such as cash receipts and ticket fares, and maintain log book.

Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.

Collect tickets or cash fares from passengers.

Announce stops to passengers.

Advise passengers to be seated and orderly while on vehicles.

Inspect vehicles and check gas, oil, and water levels prior to departure.

Regulate heating, lighting, and ventilating systems for passenger comfort.

Park vehicles at loading areas so that passengers can board.

Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.

MAIN ACTIVITIES
Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
AREAS OF KNOWLEDGE
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
TOP SKILLS
Operation and Control Controlling operations of equipment or systems.
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
Service Orientation Actively looking for ways to help people.
Time Management Managing one's own time and the time of others.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.