The Innovators Jan 22, 2021
Modern Business Doesn't Happen in a Silo: Using Transparency to Build a Better Work World

If there's one thing businesses should prioritize in 2021, it's transparency. Transparency is good for everybody. It leads to more efficiency and more diversity, and to a world that is more egalitarian and more connected. It's also good for business. As founder and CEO of a growth-stage tech startup, I quickly realized the power of transparency for my own company. My team has insights...

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The Innovators Jan 20, 2021
We're in the First 100 Days of a New Decade. Let's Seize the Moment.

By now, we know that the business landscape will continue to be turbulent for some time to come. After the year we've just survived, it's clear that 2021 will bring additional change and pressure, and executives must be equipped to lead through a continuously shifting environment. If we take our cues from leadership experts and US politics, the first 100 days of a new era can make or...

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The Innovators Jan 13, 2021
Neurodiversity: Paving the Way to Universal Design Inclusivity in the Workplace

Though these last months have been fraught with global challenges, we have seen some hopeful developments when it comes to diversity, equity, and inclusion. In particular, business leaders across the US, Canada, Australia, and the UK are providing more work opportunities for the historically marginalized group of neurodivergent individuals — people whose minds operate differently...

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The Innovators Jan 12, 2021
How Do You Deliver a Consistent Benefit Experience When Your Employees Are Scattered Around the Globe?

The international working landscape, in which skills and expertise are shared across borders, has increased the need for globally consistent employee experiences. This is especially true now, in the work-from-home era, which has added another layer of complexity to recruiting and engaging talent. Benefits are often more important than job title, colleagues, or organizational culture...

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The Innovators Jan 11, 2021
How Employees Might Be Working in 2021

As we enter 2021, our typical work life looks different than it did in previous years, leaving many to predict what will happen to the future of the office.Office WorkWith many offices forced to close over the past year, employers and employees alike have had to adjust to the trials and tribulations of working from home. For many, the return to the office cannot come soon enough. The office...

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The Innovators Jan 8, 2021
Employers, Meet Humanity: How the Pandemic Created a White Space to Reinvent Your Company Culture

The new year is upon us, and now more than ever do we need a slice of humanity at work. The pandemic forced many organizations into a tailspin, throwing employer-employee relationships totally out of sorts. But this situation has also created a real opportunity to reinvent that relationship and foster stronger cultures and companies. How will your organization respond?You often hear words like...

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The Innovators Jan 7, 2021
Making Remote Internships Work: 4 Tips for Success

Consider two statements. First, no matter what happens in 2021, remote work is here to stay. Second, successful companies know that in order to build resilient, renewable talent pipelines, they need to have strong internship programs.Put those two truths together, and we find ourselves facing a clear challenge: Is it possible for remote internship programs to succeed? This is a challenge we...

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The Innovators Dec 24, 2020
Refreshing Your Compensation in 2021: 3 Trends to Consider

It's that time of year again. The weather is getting colder, and many business leaders like you are taking the time to review the past 12 months and determine if any structural and internal changes need to be made. With the broad shift to working from home, stricter budgets due to an unpredictable economy, and political and social issues brought to the forefront of the national conversation,...

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The Innovators Dec 21, 2020
Making Mentorship Human: How to Succeed as a Mentor During a Pandemic

During a global pandemic, one thing is certain: Everything has to change. While major companies may be hailing the switch to remote work and the increased productivity of their remote workers, employees themselves are facing more challenges than ever before. Many young professionals are worried about losing their jobs, missing crucial opportunities to progress in their careers, and finding...

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The Innovators Dec 21, 2020
The Compensation Question: 5 Tips for Handling Pay Conversations With Employees This Year

As we approach the end of a very long and very tumultuous year, many employers are bracing for the inevitable: questions from staff about compensation in 2021. While some companies have actually seen huge positive shifts in their businesses since March, others have experienced significant difficulty and uncertainty, which will likely impact annual compensations plans. Regardless of the state...

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The Innovators Dec 18, 2020
Celebrating the Worker Bees in Nature and Our Own Organizations

As a living system, nature holds many lessons we can apply to our organizations. Ants and bees, for example, both provide excellent models of problem-solving and teamwork. While serving as a worker bee might not seem as glamorous as being queen, it is the worker bee collective, operating as a single organism, that ensures a successful hive. Bees represent highly efficient cross-training at its...

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The Innovators Dec 17, 2020
Work Perks and Working From Home: What Employees Want in a Remote Workplace

From 30-hour workweeks to surprise days off, companies are rethinking work perks in the remote-first workplace. But are employer instincts and worker wants aligned? To find out, we at HotelsByDay surveyed 1,109 remote workers based in the US. As a service provider newly serving remote workers, we were curious to explore the differences between office life and working from home. We wanted to...

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The Innovators Dec 10, 2020
Navigating the Search for the Right Insurance Broker This Open Enrollment Season

This open enrollment season is unlike any previous season. The coronavirus pandemic has managed to upend the US healthcare benefits market in the most unexpected ways. Over the last 9 months, it became abundantly clear that employees have not been using their healthcare at the same rate as they did in 2019. Due to the pandemic, elective surgeries have been postponed, fewer in-person...

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The Innovators Dec 9, 2020
People, Planning, and Platforms: How to Build an Effective Upskilling Strategy in the New Normal

Skills, knowledge, and expertise are essential elements of any organization's success, and they require constant training, development, and refinement. That's why so many organizations have been reviewing their internal skill availability amid the upheavals of the pandemic. With the economy on shaky ground, the firms that thrive most are those willing to embrace upskilling as a key business...

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The Innovators Dec 7, 2020
The Power of Belonging: The How and Why of Building Community Across a Modern Remote Workforce

When the pandemic forced a sudden shift to remote work, many companies feared productivity would decline. Instead, more than 90 percent of employers now say productivity has stayed the same or even increased compared to before the pandemic. While this lays aside the biggest concern most companies had about remote work, another problem is brewing, and it may be just as harmful as a drop in...

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The Innovators Dec 4, 2020
Why You Need to Understand the Difference Between Praise and Employee Recognition

If, after investing a good amount of time and effort in a project, you got to choose either a generic "Well done!" ore more insightful feedback, what would you go for? Both types of comments can boost employee motivation, engagement, and performance. Based on my 20+ years of experience in HR, however, I feel confident predicting the vast majority of us would go for the second...

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The Innovators Dec 3, 2020
As the Pandemic Continues, We Must Keep Our Core Values Front and Center

The Japanese business philosophy of kaizen promotes the continuous growth of all employees no matter where they are in the org chart. Consciously or not, many company leaders subscribe to this concept on some level when it comes to company culture. When you are intentional about creating strong growth and an adaptable culture, you position your company to attract top talent from all over...

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The Innovators Dec 3, 2020
Reimagining the Corporate Work Experience: 3 Employee Engagement Trends to Watch for in 2021

Inarguably, 2020 has been a year of reckoning for corporate America. The compounded impact of COVID-19, political divides, social unrest, and constant economic uncertainty has forced company leaders to take a hard look at their priorities, people, and policies. As a result, the corporate landscape has shifted irrevocably. In particular, three employee engagement trends are beginning to...

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The Innovators Dec 2, 2020
Managing Hybrid Teams: How to Keep Culture Strong and Productivity High When Employees Are Working From Home and the Office

The pandemic-driven shift to mass remote work has had its fair share of challenges, like a disrupted work/life balance and widening communication gaps. Despite that, many employees have come to prefer the flexibility of working from home over the rigidity of working from a shared office. At the same time, some roles will require a return to the office once doing so becomes feasible, and...

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The Innovators Dec 1, 2020
Resilient Employees Create Resilient Organizations

"Resilience" is defined as "the capacity to recover quickly from difficulties" — and there has never been a time in the modern era when organizations have had to be more resilient than right now. The foundation of that resilience is built by a company's employees. Yet the same pandemic that demands organizational resilience also makes cultivating that resilience increasingly difficult....

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The Innovators Nov 30, 2020
Traumatized by Your COVID Job Search? I Know the Feeling.

Hi, my name is Sarah — — and I suffer from COVID job-search PTSD. I do understand how challenging it has been for HR over this tumultuous period, but recruitment has broken somewhere and candidates are feeling the pain. So settle in for a spicy vent about my recent recruitment trauma. A Little About Myself I was recently unemployed for nine months. Feeling jaded by my job loss,...

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The Innovators Nov 27, 2020
How's Your Team Really Doing? 5 Ways to Support Employee Mental Health

For many people, the pandemic is not only a threat to physical health, but also a mental health risk. According to the Centers for Disease Control and Prevention, three times more people are struggling with anxiety disorders this year than last year; when it comes to depression, the numbers this year are four times greater than they were in 2019. Earlier this summer, we at CHG Healthcare...

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The Innovators Nov 27, 2020
Remote Work Is Here to Stay. This Is How You Can Protect Your Company Culture.

When remote workplace technology came on the scene, some predicted it would quickly catch on and make the daily commute obsolete. It didn't. In fact, according to the Pew Research Center, only about 7 percent of the US workforce had the option to work remotely in 2019. The pandemic changed that overnight. In an interview published in July 2020, Stanford economist Nicholas Bloom said 42...

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The Innovators Nov 25, 2020
Open Enrollment 2020: A Complicated Shot at Reinvention

Open enrollment is a complex process under even the best of circumstances. In a pandemic year, it's causing employees and employers alike massive headaches — but it's also offering us a shot at reinvention. Employees were already big on their benefits before COVID-19 arrived on the scene. A February 2020 survey by Willis Towers Watson found that 37 percent of employees would prefer an...

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The Innovators Nov 24, 2020
4 Ways to Tackle Absenteeism in a Flexible PTO Framework

Employee absenteeism can severely damage productivity and culture in organizations with flexible paid time off (PTO) if not tackled at the right time. The good news is there are ways to protect the spirit of your PTO policy without having to stand by and watch your employees abuse it. The first step is to invest in a system that helps you create a time-off policy, enforce it, and track it...

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The Innovators Nov 10, 2020
Feedback Avoidance Makes Us Mediocre: Steve Herz on Why You Shouldn't Take 'Yes' for an Answer

Most of us are pretty good at our jobs, according to Steve Herz, president of The Montag Group, a sports and entertainment talent and marketing consultancy. The problem, however, is that we probably don't hear about the ways in which we're not so good. "The world will pepper you with these false yeses, and you'll get stuck in this vortex of mediocrity, because you're not getting enough...

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The Innovators Nov 6, 2020
Create an Apprenticeship Program for Your Company From Scratch With These 9 Steps

Jobs without people. People without jobs. There's a mismatch between the skills people have and the skills companies need. Back in February of this year, ManpowerGroup reported US talent shortages were at a 10-year high, with more than two-thirds of employers struggling to fill positions. That situation is unlikely to have eased during the pandemic. Meanwhile, from the employee's...

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The Innovators Nov 6, 2020
Companies Settle Into New Normal With Focus on Working Parents

What do you do when you're on a Zoom meeting and someone's child suddenly pops up on the screen? It's bound to happen in this new reality, where parents are forced to run day cares and remote classrooms while keeping up with professional duties. And these aren't the only employees with caregiving responsibilities; many are also caring for parents or spouses. This new normal is something...

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The Innovators Nov 5, 2020
Overwhelmed? Overstretched? Over It? Take Back Control With These 4 Strategies

"I'm currently trying to hold plank during a conference call so I can 'work out' today." "I'm going to be a few minutes late joining our meeting. I have to finish the lesson on the five senses with my kindergartner." "I just yelled REPEATEDLY 'Just carry the one! Just carry the one!' to my daughter while I was teaching math. And clearly 'teaching' is a stretch. Do you think this...

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The Innovators Nov 3, 2020
Social Distancing Doesn't Have to Lead to Distanced Employee Relationships

Before March 2020, no one had even heard of "social distancing." Fast forward seven months, and it's all anyone can talk about. According to Statista, Google searches for "social distancing" increased 100-fold by mid-March, and I imagine searches will spike again now that many locales are reinstating COVID-19 restrictions due to significant rises in cases. Over the summer, there was a...

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The Innovators Nov 2, 2020
What Side of History Will You Be On? 5 Remote Work Predictions to Help You Get Ahead in 2021

In every segment of the economy, from schools and nonprofit organizations to professional services and tech companies, the understanding of where people can and should work has shifted dramatically. Unless Elon Musk invents a time machine, workers will never go back to the office at the same levels as before COVID-19. Before the pandemic, only 5 percent of the American workforce worked...

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The Innovators Nov 2, 2020
Doing More With Less: How to Grow Your Business With the Staff You Already Have

As a leader, you're a visionary. You may use terms like "cat-herder," "jack-of-all-trades," and "superstar" to describe yourself. However, just because you can accomplish practically any and every function necessary for the continued operation of your emerging enterprise, that doesn't mean you should. Ideally, leaders should spend the bulk of their time and energy doing that which only...

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The Innovators Oct 28, 2020
Dealing With Employee Feedback: 13 Steps to Take

Welcome to Recruiter QA, where we pose employment-related questions to the experts and share their answers! Today's Question: So you've solicited employee feedback — now what? What steps should an organization take once employees have spoken up? These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization composed of the world's most successful...

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The Innovators Oct 28, 2020
3 Reopening Lessons HR Leaders Can Learn From College COVID Outbreaks

College campuses are becoming the newest hot spots for COVID-19 outbreaks. While some argue about who gets the blame — students, administrators, or conflicting public health guidelines — there are valuable lessons any organization can learn from the experiences of American schools when it comes to reopening and avoiding heavy liabilities. (This article is not meant to serve as legal...

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The Innovators Oct 27, 2020
Diverse Hiring Isn't Enough: The 4 Pillars of Becoming an Anti-Racist Organization

This year has been challenging — to say the least — in many, many ways, from a global pandemic exposing inequities in healthcare, education, and working conditions to renewed attention on police brutality leading to calls for an end to systemic racism. There is barely an area of life that has not been touched by these events, and that includes the workplace. There has been a lot of...

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The Innovators Oct 22, 2020
New Study Finds Gig Work May Serve as a Social Safety Net

No one wants to find themselves staring down the barrel of a pink slip — just ask the tens of millions of Americans who lost work this past spring as the COVID-19 pandemic hit. New research, however, suggests the gig economy may be able to take some of the sting out of unemployment for many workers. In "Gig-Labor: Trading Safety Nets for Steering Wheels," authors Vyacheslav Fos...

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The Innovators Oct 20, 2020
Leaders, It's Time to Unlearn the Skills That Made You Successful

As a leader, you've spent years — or decades — learning and honing the skills and characteristics that make your leadership effective. When circumstances change — as they very much have in the age of COVID — you may quite naturally reach for the very same set of skills you've used all along. This might not be the best approach. As a former Fortune 15 executive, I know from...

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The Innovators Oct 19, 2020
Beyond the Pandemic: Finding Opportunities to Create Introvert-Friendly Workplaces

Keeping people engaged, focused, and able to perform has become even more urgent in these challenging times of the pandemic and economic and social unrest. Organizations can look at this period as an opportunity to make long-overdue workplace changes. Remote work, for example, has succeeded in ways many organizations never imagined. Team leaders can reach out in new ways to their team...

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The Innovators Oct 16, 2020
Build Employee Loyalty in 4 Steps: Lessons From Southwest Airlines

Southwest Airlines prides itself on never having had to lay off employees in its 49-year history, and despite the rough weather it is battling due to the pandemic, Chairman and CEO Gary Kelly said there's no plan for pay cuts or involuntary furloughs this year. This is just one example of Southwest's many people-first policies, which have been the main driver of the company's success. At...

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The Innovators Oct 15, 2020
If Your Employees Aren't Happy, Your Organization Isn't Reaching Its Potential

Historically, happiness was only associated with weekends, spare time, and simply not being at work. However, recent research has uncovered a clear connection between happiness and improved employee performance. That makes sense: The more we feel as though our needs are being met in the workplace, the more likely we are to be engaged in delivering high-quality results. In light of the...

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The Innovators Oct 14, 2020
The Future of Engineering Is Global: Unlocking a New Talent Opportunity

CTOs across many types of organizations are rethinking how they hire staff now that remote work has proven to be effective. Apple, Zillow, and Google are among the many technology-driven companies that plan to be fully remote through 2021. People have gotten used to more flexible workdays, with Slack and Zoom reporting increased usage even during evenings and weekends, paving the way for...

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The Innovators Oct 13, 2020
Destigmatizing Mental Health in the Workplace Is Critical as Schools and Workplaces Reopen

Earlier this year, our house was fumigated for termites. If you've ever had this done before, you know what an ordeal it can be. We had to find alternate housing, seal all our food, and uproot our work and school schedules to make it happen. This would have been a burden in a "normal" environment, but it took on a whole new level of stress in the midst of a pandemic. As a full-time...

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The Innovators Oct 9, 2020
7 Reasons Your Employees Don't Trust You — and What to Do About It

A number of benefits come from building trust within an organization. Companies with higher levels of trust generally see increased productivity, improved morale, better teamwork, and more efficiency in operations overall. This is great, but let's be honest — trust isn't easy to achieve and maintain. Trust can be hard to nurture, particularly between managers and employees. So, how...

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The Innovators Oct 7, 2020
How to Align HR and Finance to Drive Company Success

At most companies, there's at least a baseline level of collaboration between HR and finance people. Without some coordination between the two, it would be difficult to operate. But the times demand that HR and finance go deeper and engage in a true strategic partnership. I've seen how it can work firsthand: with modern planning technology, HR and finance can team up in new ways that drive...

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The Innovators Oct 6, 2020
Isolation Getting to Your Employees? 4 Ways to Help Them Stay Happy and Healthy

Without a strong company culture in place, remote workers can easily feel isolated. Add in the pressures of COVID — the constant Zoom meetings, noisy households as kids go to virtual school, and the general stress of living through a global pandemic — and it's not exactly an optimal environment for living your #BestLife. Especially as colder weather, shorter days, and flu season...

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The Innovators Oct 1, 2020
Establishing Diversity, Equity, and Inclusion Programs Is a Business Imperative

The killing of George Floyd in May brought bias front and center in the national conversation, to the point at which its existence could no longer be denied by most. A movement arose in response, one looking for social justice and lasting change and refusing to quietly accept condolences, thoughts, and prayers. This movement has opened the eyes of many, including candidates who list...

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The Innovators Sep 30, 2020
The New World of Work: How COVID-19 Is Changing Employee Benefits

As more employers and employees embrace remote work out of necessity and convenience, employee benefits technology will only become more important. In the new normal, with so many teams working under distributed models for the foreseeable future, organizations will need ways to both strengthen employer-employee relationships and support employees through this difficult period from afar....

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The Innovators Sep 28, 2020
COVID-19 Upended Work/Life Balance. Why Are We Surprised? 

The rosy picture of remote work that has been painted for the past six months of the COVID-19 pandemic is starting to fade. As the Wall Street Journal notes, projects are dragging on, collaboration is becoming increasingly difficult, and training is growing more complex. Perhaps most concerning of all, however, is the fact that many of us are experiencing the collapse of work/life balance....

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