The Innovators Jun 16, 2021
Learning to Trust Your Remote Employees: 7 Routines That Help

Let's face it: COVID-19 has changed the relationship between offices and knowledge workers forever. Companies that think they're going to force employees to revert to pre-pandemic work arrangements really need to think again. Of course, an employer can choose to be heavy-handed and reinstate mandatory office attendance — but those that do will experience a lot more turnover. And if your...

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The Innovators Jun 14, 2021
How to Build a Great Virtual Team, According to Behavioral Science

In-person interactions are a critical aspect of team-building, yet face-to-face contact is one thing that today's virtual workplaces simply cannot replicate. The lack of these interactions has a direct impact on team cohesion at both the individual team and companywide levels. As a result, organizational structures are changing from traditionally hierarchical models to looser and more...

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The Innovators Jun 11, 2021
The Office Isn't Dead, but It Must Be Reborn

Over the last 18 months, the way we work has changed almost beyond recognition. We have gone from spending eight hours a day in an office to answering emails in bed — and many have found the latter suits them better than the former. Now that the world is reopening, many workers have little desire to go back to the traditional office environments. In light of this, flexible work...

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The Innovators Jun 7, 2021
Maturity and Joy: the Neuroscience of Effective Leaders 

Our country is experiencing a maturity crisis. A rampant lack of emotional and relational maturity is having a devastating impact on culture, families, and the workplace. In a Harvard Business Review article simply titled "We Need More Mature Leaders," Richard Davis wrote, "At a time when we need solid, grounded leadership more than ever, we seem to be in short supply of adults who act...

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The Innovators Jun 3, 2021
The Influencer Leader: A New Approach to Management for the Fourth Industrial Revolution

The world is in the midst of a Fourth Industrial Revolution. Artificial intelligence (AI), machine learning, robotics, and other cutting-edge technologies are transforming how we work, which in turn is changing the profile of the workforce. As technology becomes more of a horizontal that affects every industry vertical, the workplace evolves in lockstep. The future of work will be...

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The Innovators May 27, 2021
Forcing Employees Back to the Office Could Spur a Retention Crisis. Do This Instead.

Companies need to think carefully about the decision to bring employees back to the office full-time. The flexibility of remote work is driving employee satisfaction and a healthier work/life balance. Take that away from employees, and it could have far-reaching impacts on everything from recruiting and retaining talent to employee productivity and innovation. Instead, HR executives and...

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The Innovators May 24, 2021
COVID-Induced Income Volatility Is Hurting Worker Productivity. This 4-Point Plan Can Help.

More than a year into the global public health crisis, questions remain about the scope of the economic recovery. To what extent has the pandemic exacerbated financial fragility among Americans? How are workers weathering COVID-induced financial disruptions? How is income volatility affecting the US workforce? Prudential recently released its Financial Wellness Census, which gauges the...

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The Innovators May 21, 2021
Succession Plans That Work: Follow These 3 Principles

When a C-level executive resigns from their post, it can cause widespread disorganization unless your company already has a succession plan in place. If we've learned anything from the last year, it's to expect the unexpected. Putting together a blueprint for the next in line is somewhat like hedging your bets. That's never a bad thing, and especially not when we're talking about executive...

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The Innovators May 19, 2021
Culture Makes Us Human: 3 Lessons for Building a Vibrant, Adaptive Company Culture 

What knowledge and skills do you need to build a strong, vibrant, agile, and adaptive culture where people achieve extraordinary results for your organization? During our combined 75 years' worth of research, teaching, consulting, and training, we have learned a few fundamental lessons about what makes a culture healthy: Lesson 1: Success Begins and Ends With Culture Most culture-building...

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The Innovators May 12, 2021
Employers, Let's Not Abandon All the New Habits We Picked Up During the Pandemic

I don't think anyone will be surprised when I say the coronavirus pandemic made us dramatically change how we work at Doodle. As a software-as-a-service company with offices around the world, we already had a good handle on virtual meeting culture. But even with this head start, moving to a completely remote work model came with new challenges. Thankfully, it looks like we might finally...

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The Innovators May 11, 2021
Customer Love: How to Take Your Business From Good to Great

Article by Simon T. Bailey Need to give your business an edge over the competition? Stop selling and start connecting. Customer love is the key. Going beyond the transaction is what keeps you in business. Only 4 percent of entrepreneurial ventures survive for 10 years. I'm proud to be among them, with 18 years behind me as a speaker, author, and coach. Before setting out on my own, I...

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The Innovators May 7, 2021
Are You Using Employee Resource Groups to Their Full Potential?

Organizations widely utilize employee resource groups (ERGs) as tools to amplify the voices of underrepresented employees. By creating empowering spaces for people of shared, marginalized identities, these groups can become positive forces for female, BIPOC, disabled, LGBTQ+, and veteran employees. As businesses increasingly focus on scaling the impact of their diversity, equity, and...

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The Innovators May 6, 2021
What Remote Work Can Teach Us About Keeping In-Office Employees Engaged

Nearly a third of all workers would rather take a pay cut than return to their office. This tells us a couple of things. First, it turns out employees really enjoy working from home, which suggests companies have succeeded in creating positive experiences for their dispersed workers. Second, it reveals opportunities for organizations to reimagine how they approach in-office engagement, for...

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The Innovators May 5, 2021
The Pipeline of Women in Leadership Is Shrinking. Here's What Businesses Can Do to Change That.

The shift to remote work at the start of the COVID-19 pandemic put the spotlight on the incredible pressures working women face both in their careers and at home. Businesses more clearly saw the load of a "second shift" of family responsibilities that many women shoulder once their day jobs end, with working mothers especially bearing the brunt of childcare and eldercare...

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The Innovators Apr 27, 2021
Why German Workers Outperform Americans While Spending Less Time at the Office

The struggle to achieve work/life balance has taken on a new urgency in the pandemic. Now that more employees than ever have tried working from home, we can expect flexible hours, child-friendly policies, reduced overtime, more holidays, and remote work to be among job seekers' key priorities going forward. The most successful businesses deliver value to all their stakeholders: customers,...

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The Innovators Apr 23, 2021
Wellness Redefined: Understanding the 5 Pillars of Employee Well-Being

It is no secret that life has changed for working professionals over the last year. The limitations of a global pandemic coupled with a divided political climate and social unrest have taken a toll on our personal and professional well-being. Now, companies have to create new experiences to keep employees engaged, productive, safe, and personally fulfilled in an environment unlike any we've...

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The Innovators Apr 19, 2021
Why — and How — to Build a Wellness Program That Caters to Millennials and Generation Z

We're in the midst of a key generational shift, and employee wellness programs aren't keeping up. By 2025, millennials and Gen. Z-ers will comprise the majority of the global workforce. For better or worse, these individuals didn't come of professional age in the 20th-century workplace. As a result, these younger workers were never conditioned to withstand the rigors (and, let's face it,...

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The Innovators Apr 19, 2021
The 7 Common Success Traps, Part 3: Measuring Success in the Wrong Way

The "seven common success traps" are the traps I've learned about over the course of my career working with clients and collaborators from some of America's top organizations, including Fortune 50 and Fortune 500 companies. These traps are based on both my personal experience and the stories shared by my clients and collaborators.  These success traps can and do happen to the best of us....

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The Innovators Apr 14, 2021
Building the Next Generation of Frontline Workers: How the Leaders of Today Can Ensure a Bright Future for Essential Industries

During the global pandemic, we've witnessed essential workers — healthcare professionals, police officers, and firefighters, to name a few — risking their health to provide the care and service Americans need. As the past year has shown us all, frontline workers are crucial to our country's continued success. While frontline leaders and managers have a duty to create work environments...

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The Innovators Apr 12, 2021
New Rules, Risks, and Opportunities: 10 Things US Companies Need to Know About Brexit

When the UK formally left the European Union at the end of January 2020, it marked a key point in the long and painful "British exit," or "Brexit," saga. But in practical terms, what does it mean for US companies doing business with the UK or considering a transatlantic expansion? Here are 10 of the key challenges and opportunities for the post-Brexit era: 1. Supply Chain Brexit means that...

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The Innovators Apr 9, 2021
So, You Think You're a Caring Leader? 

"Caring leadership is more art than science." I've heard this come out of the mouths of many of the people I interviewed for my book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations. Why art? When we think of art, we might think of creativity, fluidity, flexibility, and beauty in between the strokes. When do we know that the artist has completed their...

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The Innovators Apr 9, 2021
Why Performance Management Might Be the Most Important Part of Your Post-COVID Company Plan

This past year has been chock-full of ups and downs. Between reduced hours, the move to remote work, forced adjustments of goals, furloughs, and even layoffs, COVID-19 has changed how businesses operate. In response, your organization has had to adjust performance management strategies. This has likely affected how you communicate with remote workers, how much you compensate each team member,...

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The Innovators Apr 8, 2021
How to Unleash Your Team's Creativity: 4 Easy Steps

Creative people are great at solving problems. They can view challenges from different perspectives and find solutions regardless of constraints. Plus, creative people will often solve these problems without being told to; the relationship between creativity and proactivity is well established. Who wouldn't want a team full of these superstars at their disposal? No wonder some business...

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The Innovators Apr 7, 2021
Spring Clean Your Business: 5 Ways to Refresh and Reenergize Your Company This Season

Spring is here. The weather is warming up. For many, that means it's time to clean house, get rid of the clutter, and make room for what's to come. Carrying that spring cleaning ritual into your business is also a good idea for many reasons. And I don't just mean tidying up the office. For a business, spring cleaning can go a lot deeper. Here are five ways to give your business the spring...

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The Innovators Apr 5, 2021
The 7 Common Success Traps, Part 2: Lack of Long-Term Employee Training and Development

The "seven common success traps" are the traps I've learned about over the course of my career working with clients and collaborators from some of America's top organizations, including Fortune 50 and Fortune 500 companies. These traps are based on both my personal experience and the stories shared by my clients and collaborators.  These success traps can and do happen to the best of us....

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The Innovators Apr 2, 2021
3 Simple Ways to Improve Your Digital Employee Experience

Working from home has completely transformed the employee experience for millions of workers over the past year. Companies have found it challenging to create and maintain productive work environments in the absence of once common workplace norms like face-to-face meetings and team events. However, COVID-19 is not entirely to blame. The issue was simmering long before the pandemic arrived....

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The Innovators Mar 26, 2021
Adopting New Benefits to Win the War for Talent: How Small Businesses Navigated the Pandemic

Just before COVID-19 arrived, unemployment hit 50-year lows, creating steep competition among employers looking to attract the best talent. That all changed when the pandemic hit. Unemployment soared beyond 14 percent in April 2020, with more than 18 million unemployed or furloughed. Small and medium businesses (SMBs) have been hit the hardest by these fluctuations in the economy, as...

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The Innovators Mar 25, 2021
In the New Future of Work, the American Employee Must Be Versatile

Just a little over a year ago, it was business as usual for the American workforce. Companies were prepping for the next decade of digital transformation, adding to their technology stacks while encouraging employees to develop new skills for the digital, automated workplace. With close to half of American businesses adopting robotics over the last five years, the path ahead to the future of...

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The Innovators Mar 23, 2021
How Women Entrepreneurs Are Shaking Up the Status Quo and Pointing the Way Forward for a Post-Pandemic World

There are approximately 12.3 million women-owned businesses in the US, and they're reinventing how business gets done. The disruption caused by COVID-19 has shown us that alternative work models can, indeed, succeed. With more American workers demanding change, this is a pivotal moment for US businesses. Women entrepreneurs have always been pioneers of new business models and values. They...

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The Innovators Mar 22, 2021
The 7 Common Success Traps, Part 1: Overreliance on Technology and Automation

The "seven common success traps" are the traps I've learned about over the course of my career working with clients and collaborators from some of America's top organizations, including Fortune 50 and Fortune 500 companies. These traps are based on both my personal experience and the stories shared by my clients and collaborators.  These success traps can and do happen to the best of us....

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The Innovators Mar 18, 2021
5 Rules for Engaging, Motivating, and Recognizing Employees in a Post-Pandemic World

The pandemic has challenged us — as individuals, professionals, and organizations — in ways we could never have imagined. As the light at the end of the tunnel glows brighter and we take our initial steps towards recovery, business leaders can start to examine the impact the pandemic has had on both their organizations' bottom lines and the morale of their people. In the wake of the...

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The Innovators Mar 12, 2021
Reconnect With Your Company's Core Essence to Come Out of the Pandemic Stronger Than Ever

As we continue adapting to some of the biggest and fastest changes our country has seen to date, it can be hard to maintain a stable sense of what your company stands for. Despite all the new developments and obstacles, an organization can rise up stronger and more secure than ever before. Yes, I really believe that — and I believe it starts with redefining or recommitting to your...

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The Innovators Mar 8, 2021
Aliens Among Us: Anyone Can Be an Innovator. You Just Have to Think Like an Outsider.

A few minutes into our interview, Michael Wade, a professor of innovation and strategy at IMD, asks me how I would define the opposite of déjà vu. The question takes me aback, partially because it's always a bit of an unexpected thrill when the interviewee turns the mic back at you, metaphorically speaking. But I also struggle to string a coherent sentence together because, well, that's...

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The Innovators Mar 4, 2021
Don't Let Your Credibility Be Another Casualty of This Pandemic

Credibility and trust take years to build, but they can be undone in an instant. Once lost, they are really difficult — and sometimes outright impossible — to rebuild. We are living through the most stressful period of our lifetimes. A few fortunate people may be relatively unaffected, but in all likelihood, virtually everyone you know is feeling more stress than they normally do. In...

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The Innovators Mar 2, 2021
'Like Holding a Yoga Pose for 24 Hours': Joann S. Lublin on the Challenges and Triumphs of Executive Women

While writing Earning It: Hard-Won Lessons From Trailblazing Women at the Top of the Business World, former Wall Street Journal career columnist Joann S. Lublin noticed something interesting. Among the 52 executive women with whom she spoke for the book, most were mothers. Among those who had become public company CEOs, the percentage of mothers was even higher. Lublin started to wonder:...

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The Innovators Feb 23, 2021
Beyond Black History Month: Don't Limit Meaningful DE&I Work to February

There are countless African Americans who have had a profound impact on American history, yet many of their stories have gone untold or underappreciated, pushed deep under the surface of a white-dominant culture. If we want humanity to shine, those stories must be uncovered and celebrated every day as part of how we live. As we work toward that future, Black History Month provides an...

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The Innovators Feb 18, 2021
Coworking Spaces Will Rise Again — and 4 Other Post-COVID Workplace Trends to Watch

Through mass layoffs, furloughs, and work-from-home orders, COVID-19 changed everything we knew about working in the city. For the first time, employees no longer need to live within commuting distance of their offices, companies no longer need to lease massive office buildings, and primary cities no longer have the numbers they used to. These trends will have a significant impact on the...

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The Innovators Feb 12, 2021
5 Ways to Fall in Love With Your Business Again

Did you know your business and your love life have a lot in common? It's true. Remember the feeling you had when you first met your special someone, or when you decided to spend the rest of your life with them? You felt warm and fuzzy all over. You were excited. You were proud of your relationship. You might have experienced similar excitement when you started your business, feeling the...

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The Innovators Feb 8, 2021
Will My Employee Insurance Be Different Under COVID-19?

The COVID-19 pandemic changed the way we work. That, in turn, affects employers' obligations and abilities when it comes to employee insurance. Here are some things to keep in mind: Is Employee Liability Insurance Still a Legal Requirement?  In the UK, the government advises employers to get employers' liability (EL) insurance as soon as possible. The policy should cover you for a...

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The Innovators Feb 4, 2021
Using Nontraditional Health Benefits as a Cost-Effective Way to Attract and Retain Key Talent

The most valuable asset of any business is, undoubtedly, its workforce — particularly its key employees who strategize and execute the company's vision, growth, and success. Not surprisingly, today's top candidates make employment decisions based not only on salary but also on health insurance benefits. In fact, a survey conducted by America's Health Insurance Plans shows that 56 percent...

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The Innovators Jan 28, 2021
2020 Was a Volatile Year for Employee Engagement. Can Employers Smooth the Bumps in 2021?

Gallup, which has tracked employee engagement levels since 2000, reports that engagement fluctuated more often — and more widely —  in 2020 than any year on record. And you might be surprised to learn that it wasn't all bad. In May, employee engagement hit a record high of 38 percent. It hit another record high of 40 percent in late June. But it also had its downturns, falling to 31...

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The Innovators Jan 28, 2021
Visionary Leadership: Developing Your Personal Problem-Solving Method

To be a leader is to be called in some way. Whether through strength of spirit or strength of the community you are part of, the vision is there. In ways great and small, you are asked to shoulder the burdens others can walk away from. For this reason, a leader needs a problem-solving approach that can be used for every organizational or individual challenge. Problem-solving can be a...

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The Innovators Jan 22, 2021
Modern Business Doesn't Happen in a Silo: Using Transparency to Build a Better Work World

If there's one thing businesses should prioritize in 2021, it's transparency. Transparency is good for everybody. It leads to more efficiency and more diversity, and to a world that is more egalitarian and more connected. It's also good for business. As founder and CEO of a growth-stage tech startup, I quickly realized the power of transparency for my own company. My team has insights...

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The Innovators Jan 20, 2021
We're in the First 100 Days of a New Decade. Let's Seize the Moment.

By now, we know that the business landscape will continue to be turbulent for some time to come. After the year we've just survived, it's clear that 2021 will bring additional change and pressure, and executives must be equipped to lead through a continuously shifting environment. If we take our cues from leadership experts and US politics, the first 100 days of a new era can make or...

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The Innovators Jan 13, 2021
Neurodiversity: Paving the Way to Universal Design Inclusivity in the Workplace

Though these last months have been fraught with global challenges, we have seen some hopeful developments when it comes to diversity, equity, and inclusion. In particular, business leaders across the US, Canada, Australia, and the UK are providing more work opportunities for the historically marginalized group of neurodivergent individuals — people whose minds operate differently...

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The Innovators Jan 12, 2021
How Do You Deliver a Consistent Benefit Experience When Your Employees Are Scattered Around the Globe?

The international working landscape, in which skills and expertise are shared across borders, has increased the need for globally consistent employee experiences. This is especially true now, in the work-from-home era, which has added another layer of complexity to recruiting and engaging talent. Benefits are often more important than job title, colleagues, or organizational culture...

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The Innovators Jan 11, 2021
How Employees Might Be Working in 2021

As we enter 2021, our typical work life looks different than it did in previous years, leaving many to predict what will happen to the future of the office.Office WorkWith many offices forced to close over the past year, employers and employees alike have had to adjust to the trials and tribulations of working from home. For many, the return to the office cannot come soon enough. The office...

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The Innovators Jan 8, 2021
Employers, Meet Humanity: How the Pandemic Created a White Space to Reinvent Your Company Culture

The new year is upon us, and now more than ever do we need a slice of humanity at work. The pandemic forced many organizations into a tailspin, throwing employer-employee relationships totally out of sorts. But this situation has also created a real opportunity to reinvent that relationship and foster stronger cultures and companies. How will your organization respond?You often hear words like...

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