The Innovators Aug 6, 2015
6 Ways to Revitalize a Toxic Workplace Culture, Part 1

The "2014 Employee Engagement and Organizational Culture Report" from TINYpulse found that only 36 percent of the 200,000 survey respondents rated their organizations' company cultures as "strong." This means that, even if you look around your office and see what you believe are contented faces, there's a good chance that roughly two out of three of your workers regard your company culture as...

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The Innovators Aug 5, 2015
My Manager Is Better Than Yours! 5 Things That Make Managers Great

Things don't change in the workplace. We give things different names, but they don't change. "Employees" have become "people", "staff", and "talent". "Personnel" became "Human Resources", "Organizational Development", and "Employee Relations". "Employee Morale" became "engagement" and "happiness". The "hiring and orientation" process became "onboarding". Things don't...

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The Innovators Jul 30, 2015
5 Important Lessons in Empathetic Leadership

When a devastating magnitude 7.9 earthquake hit Sichuan, China in May 2008, my late father Dr. Rongxiang Xu was the first person to assemble a team of medical professionals and head into the disaster zone. These heroic actions didn't surprise me in the least. Dr. Xu devoted his entire life and career to helping other human beings. He made great advancements in the world of organ...

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The Innovators Jul 29, 2015
How to Protect Your Online Reputation in the Social Media Age

As an entrepreneur who has spent a lot of time building a positive and powerful online reputation for myself, I need to make sure I'm working alongside others who have done the same. Thanks to social media and Google, it's quite easy to find personal and business histories on nearly anyone -- especially if they aren't careful with their social media activity. I'm not the only...

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The Innovators Jul 29, 2015
Why You Should Be Worried If Employees Aren't Quitting Your Business

Most employers live in fear of high turnover rates -- and, in many respects, these fears are justified. Surveys suggest that as much as 51 percent of all employees in the U.S. are either actively seeking or open to finding new jobs. About 20 percent of full-time employees want to quit their jobs outright. That being said, we should not allow our fear to blind us to the benefits -- yes,...

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The Innovators Jul 29, 2015
5 Tips for Managing a Remote Team

If you're used to managing an office full of employees, the idea of managing a remote team might seem a little daunting. How can you tell who is working, and when? How can you keep track of everyone's schedules, much less their productivity? The truth is, managing a remote team does require you to think outside of the, well, office, but it's fairly easy to do -- and you'll have...

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The Innovators Jul 23, 2015
Social Media Myths, Realities, and Mistakes

I have a confession to make: I am not on Facebook, nor do I tweet -- and I still consider myself a marketing and communications expert in 2015. I own a (dumb/flip) cell phone, but I only turn it on to make phone calls. I have many friends and colleagues who think I am crazy. I love technology, but I do not want it to run my life. I prefer to manage it, and not the other way around. Call me...

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The Innovators Jul 22, 2015
The Executive's Checklist for Business Success in an Era of Constant Change

I've interviewed a lot of people during my tenure at Recruiter.com, and all of those people have shared what feels like literal tons of (sometimes conflicting) opinions on the states of business, talent, and the economy today. But of all the insights from all the thought leaders, none has stuck with me as much as Guy Kawasaki's assertion that "a five-year business plan is kind of...

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The Innovators Jul 21, 2015
7 Rules for Employee Engagement

Welcome to Recruiter Q&A, where we pose employment-related questions to the experts and share their answers! Have a question you'd like to ask? Leave it in the comments, and you might just see it in the next installment of Recruiter Q&A! This Week's Question: How do you engage employees at work? These answers come from the members of BusinessCollective, a virtual mentorship...

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The Innovators Jul 17, 2015
25 Powerful Quotes For Every Stage of Business

I still vividly remember stumbling across a volume of Bartlett's Familiar Quotations for the first time. I was in second grade, carefully choosing the books I would check out from the local library. As I made the decision to include this interesting book in the day's bounty, I immediately began to wonder whose job it was to edit such a publication. And who were the great men and women who...

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The Innovators Jul 17, 2015
Want to Boost Employee Engagement? Empower Your Team Leaders

On Monday, and again on Thursday, we explored The Marcus Buckingham Company's (TMBC) StandOut Global Engagement Index (GEI) and the reasons why employee engagement levels are so low these days. We concluded yesterday by saying that we only have ourselves to blame: employee engagement levels are dismal because "we haven't equipped the people who facilitate engagement with the tools they need...

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The Innovators Jul 16, 2015
The 'Really Weird Irony' of Low Employee Engagement Levels

On Monday, we wrote about The Marcus Buckingham Company's (TMBC) StandOut Global Engagement Index (GEI), a new tool for measuring employee engagement levels. According to Marcus Buckingham, founder and namesake of TMBC, the GEI differs from traditional methods of measuring employee engagement in two important ways: The GEI's results are calibrated according to country. The GEI measures...

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The Innovators Jul 14, 2015
5 Tips for Writing a Meaningful Mission Statement

Welcome to Recruiter Q&A, where we pose employment-related questions to the experts and share their answers! Have a question you'd like to ask? Leave it in the comments, and you might just see it in the next installment of Recruiter Q&A! This Week's Question: Entrepreneur calls mission statements "a key tool that can be just as important as your business plan." With that in mind,...

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The Innovators Jul 14, 2015
Could a No-Fire Policy Boost Your Business?

A no-fire policy -- in which an employer agrees from the outset not to fire employees – is the kind of off-the-wall HR policy that has the potential to be both an employer branding dream and an employment law nightmare. Staff would love you, and your legal counsel would loathe you. This kind of policy sounds completely impractical in the contemporary era of the contingent workers and...

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The Innovators Jul 13, 2015
Embrace Your Oft-Criticized Management Traits — They Just May Be Your Best Attributes!

We often see articles condemning management's procrastination, scheduling of meetings, identification of generalized-vs.-SMART objectives for their teams, and even its habit of being away from the office when team members need assistance. These traits are normally viewed as destroying the average manager's effectiveness and wasting the precious time of the modern workplace. I would agree...

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The Innovators Jul 10, 2015
Emulating Others on the Way to Business Success

I'm a huge believer in working long and hard. I don't believe in luck. If you work hard, opportunities will come your way. Business is a numbers game. The more "numbers" (emails, phone calls, meetings, etc.) you commit to, the more doors will eventually open for you. Here's a brief reminder about how powerful committing to numbers can be: It took me 10 months of cold calls, emails,...

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The Innovators Jul 9, 2015
Three Ways to Effectively Engage and Attract Millennial Customers

Nowadays, for companies and sales teams to more successfully engage, attract, and develop new customer relationships, it's important they're aware of this interesting fact shared by J. Walker Smith, Ph.D., and Ann Clurman, coauthors of the book, Rocking the Ages: "Generationally determined lifestyles and social values exercise as much influence on buying and purchasing as more commonly...

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The Innovators Jul 7, 2015
3 More Ways to Be a Great Boss

Yesterday, we ran a post about four ways you can be a great boss. In keeping with that theme, here are three more ways you can improve your management skills and lead a happier, more productive workplace. 1. Expect Great Things From All of Your Staff Members This particular management technique is not technically difficult to administer, nor does it require any specific skills, but it...

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The Innovators Jul 6, 2015
4 Ways to Be a Great Boss

When you finally reach the level of management -- or perhaps even senior management -- the sense of personal validation can be so strong that you mistakenly believe your professional-development journey is complete. The problem, of course, is this means you'll be a manager with the same skills that got you to the top in the first place -- but not a manager who continually develops their...

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The Innovators Jul 2, 2015
3 Ways to Gamify Your Business — and Make Employees Happier

By now, you're well aware of the deplorable state of employee engagement in the U.S. To wit, slightly less than a third of workers (31.5 percent) say they are engaged in their jobs. Sure, this represents a 14-year high, but it's still pretty dismal when you consider that 51 percent of employees are not engaged and 17.5 percent are "actively disengaged." But lets not belabor the point....

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The Innovators Jul 1, 2015
4 Easy Ways to Improve Boring Meetings

There are many reasons a meeting can be boring: the culprit may be the configuration of the venue itself. It's possible that your surroundings aren't conducive to developing new ideas or having profitable discussions, and it may be time to make some changes to your meeting settings. Creating a setting for inspiration and creativity is not as hard as it sounds. A few simple changes can...

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The Innovators Jun 26, 2015
UTO Spotted at Indianapolis Startup

No, that's not a spelling error. UTO stands for "unlimited time off." It's the same policy, or lack thereof, of unlimited vacation, but we like the acronym coined by our marketing rep, Matt. In this era of cost-cutting, companies increasingly focus on the bottom line. To many managers, it seems reducing the number of employees is the way to go. Others try to limit the benefits of those...

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The Innovators Jun 24, 2015
How Much Does Pay Level Affect Motivation?

If you're a hiring manager, recruiter, or HR professional, you'll have to deal with the question of payment at some point -- as in, "How much should I pay this employee/candidate?" Because pay levels and salary budgets are such thorny issues for employers and employees alike, it's easy for everyone to become a little obsessed -- but to treat pay as if it were the "Alpha and Omega" of...

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The Innovators Jun 23, 2015
Want to Give Holacracy a Shot? Get the Right People on Board

By now, you're likely familiar with Zappos's latest push of the envelope -- or whacky stunt, depending on how you feel about the company's approach to organizational culture: instituting a holacratic management philosophy. And how has Zappos's radical transition turned out? The company is still in the process of fully implementing holacracy, but word is that 14 percent of Zappos's employees...

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The Innovators Jun 23, 2015
When It Comes to Business, Mind Your Manners

Believe it or not, minding your manners really does make a difference in business these days. In fact, after hiring our firm, a client once told me that he had spoken with a number of potential firms and that, while every one of them could do the job, in the end, he picked us because our team had the best manners by far. He added, and I quote, "We always hire for manners because everything else...

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The Innovators Jun 15, 2015
5 Ways to Make Quora Work to Your Advantage

The era of social media, online communities, and self-publishing platforms has made it easier than ever for HR-tech companies to connect with their audiences. One site that's rising in popularity with everyone from job seekers to company CEOs to your grandmother is community-fueled question-and-answer site Quora. While question-and-answer websites aren't anything new, Quora's creative...

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The Innovators Jun 12, 2015
6 Things Young People Must Know About Entrepreneurship

Do young people view entrepreneurship as a viable career option? Not according to a recent analysis by The Wall Street Journal that showed that only 3.6 percent of households headed by adults younger than 30 owned stakes in private companies. This figure represents a 24-year-low in young entrepreneurs. While media reports glamorize successful entrepreneurs such as Facebook CEO Mark...

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The Innovators Jun 11, 2015
Use Your Office Environment as a Way to Retain Top Talent

Advertising-technology startup AdBoom Group, Inc., has only been around for about three years now, but in those three years, the company has moved offices three times. It's not that AdBoom can't commit -- just that the company was outgrowing its offices quickly. As more and more employees joined the staff, the company found itself needing bigger and bigger spaces. In the midst of all...

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The Innovators Jun 11, 2015
Forget Kindergarten! I Learned About Workplaces From Batman!

Some people learned everything they needed to know about life in kindergarten -- but I learned everything I needed to know about life -- and the workplace -- from Batman! I'm not talking that Dark Knight guy; I'm talking about Adam West's Batman -- that fun, campy Batman from the 1960s. So slide down the Batpole with me, and let's explore! There Are Villains in Our...

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The Innovators Jun 10, 2015
8 Qualities Every Entrepreneur Must Have

Lots of people dream about starting their own business, but wonder if entrepreneurship is right for them. Entrepreneurs come from all walks of life and backgrounds, so it can be tricky to nail down any particular formula for success. However, who better to ask them a group of already successful entrepreneurs? We asked a group of successful entrepreneurs and business owners for their...

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The Innovators Jun 10, 2015
How to Create a Culture of Innovation

Every CEO from Connecticut to California urges their team to "think innovatively," yet few companies go the extra step to offer specific programs that create cultures of creativity. Often, the burden of promoting innovation falls onto the human resources department, as if innovation were some kind of magical process that could be initiated via a seminar or two. Of course, that isn't the...

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The Innovators Jun 5, 2015
5 Thoughts That Crush Success

You'll hear that successful people think differently -- that they are somehow hard-wired for high performance. There's the notion that some entrepreneurs perfectly combine analytical and reasoning skills with optimism, creativity, problem solving and people skills. But successful people entertain the same kind of negative and self-limiting thoughts that everyone else has. What differs is...

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The Innovators Jun 5, 2015
Creating Ethical Workplaces in the Sharing Economy

From time to time, I am guilty of letting myself get swept up in the wave of excitement that the sharing economy seems to generate. For example, when I spoke to Fyre CEO Tim Arnold this past January, I initially went into the conversation looking for a fight. Arnold had posed himself as an ardent supporter of the sharing economy -- which he refers to as the "gig economy" -- whereas I was, at...

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The Innovators Jun 4, 2015
Why Employee Engagement Matters

An organization's workforce is the blood of the company, and an engaged workforce can create a competitive advantage. According to a report from Harvard Business Review Analytic Services, 71 percent executives believe that "employee engagement as very important to achieving overall organizational success." But why is this the case? Why are so many people concerned with employee engagement?...

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The Innovators Jun 3, 2015
Become a Student for Life

This time of year always reminds me of when I was a student and the excitement I felt when finishing up another year of school. I was a good student; I loved school and that feeling that I had learned a lot. I also loved relaxing over the summer and looking forward to the possibilities of the new school year ahead. Once you graduate and become an "adult," as they say, life is never quite...

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The Innovators Jun 1, 2015
How Informal Learning Can Enliven a Workplace

Traditionally, when employees needed to learn new skills, they took part in formal training sessions. Employees would dutifully sit for hours on end in cramped rooms,  listening to instructors drone on and on about what they needed to know. Today, a number of innovative companies are actually building informal learning opportunities into their training strategies as a way to help...

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The Innovators May 29, 2015
5 Ways to Handle Negativity in the Workplace

Pervasive negativity is a common problem in many workplaces -- and one of the most damaging things that can happen to an office. Negativity can create toxic workplaces that hamper teamwork, drive higher turnover rates, and drain the passion out of once-productive employees. If you want to ensure that your workforce is productive, engaged, and performing to the best of its ability, you're...

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The Innovators May 28, 2015
Is the Problem the Employee — or You?

A friend of mine just became the director of a small healthcare facility. She reports to an area director, who reports to a state director, who reports to a regional director, who reports to some V.P. of Look How Important I Am. Seriously, this is the Chain of Command. My friend, Joan, has a 25-year employee on her team -- a 25-year problem employee. The employee backstabs and undermines...

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The Innovators May 28, 2015
Your Office Environment May Be Hurting Your Business [Infographic]

Did you know the temperature of your office can affect employee productivity? (Apparently, employees work best at about 22° C/ 71° F). What about the fact that certain computer monitors are correlated with decreases in typing accuracy? (We're looking at you, cathode ray tube monitors.) Don't confuse this for fear-mongering. We're not trying to scare you. We don't want you looking at every...

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The Innovators May 27, 2015
Why Yoga Is Good for Your Company: Jason Garner's Surprising Business Advice

Jason Garner was once the CEO of Global Music at Live Nation. On the back cover of his new book, ...And I Breathed: My Journey From a Life of Matter to a Life That Matters, he looks more "handsome Yoga teacher" than "corporate bigwig." That's because Garner gave up his spot at the head of the rat race when the tragic death of his mother caused him to take a step back and reconsider his...

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The Innovators May 20, 2015
5 Career-Boosting Things to Do Before Breakfast

Many of us probably don't think much about our early morning activity. We just get up and do what we have always done. But if we've never thought about it in great detail, we can't be sure that our morning routines are optimized to enable our peak productivity during the workday. We may have picked up some bad habits that actively inhibit our performance during the day, or we may just be...

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The Innovators May 18, 2015
'If You Hate Your Job, You Hate Your Life': Sevenly's Dale Partridge on Valuing People Over Profit

"You can never complete this mission," says Dale Partridge, cofounder of Sevenly and author of People Over Profit. "This isn't something you achieve." Partridge is talking about what it takes to become a "people over profit" leader -- that is, a business leader who understands that their employees are people and that people should be valued over money. But Partridge doesn't mean to say...

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The Innovators May 14, 2015
How Entrepreneurs Can Close Their Knowledge Gaps and Run Better Businesses

A business consists of nearly innumerable moving parts: the product/service being offered; sales and marketing strategies; payroll and budget concerns; personnel management; etc., etc. No one person can be a natural master of all these things. That fact makes entrepreneurship more than a little daunting: you may want to start a business, but once you realize just how much goes into creating...

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The Innovators May 6, 2015
Don't Just Talk About PTO Benefits: Encourage Your Employees to Actually 'Get Up and Go'

Recharged, renewed and ready to work... There's no question that the advantages of paid time off (PTO) are recognized on a global level. In fact, recent statistics show that 91 percent of senior business leaders agree that time off from work can deliver countless benefits to employees, according to Project: Time Off.  However, despite this widespread agreement, PTO sadly remains underused...

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The Innovators May 5, 2015
3 Great Ways to Increase Output Without Hiring Any Staff

Hiring a new staff member is the obvious answer to the problem of resource shortages, but it's not the only answer. Sometimes, before you decide to hire a new staff member, it can make sense to see whether you can increase output from existing staff, meaning you wouldn't have to increase headcount. This doesn't necessarily mean increasing the working hours of your staff, as research shows...

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The Innovators May 1, 2015
How to Make Your FinTech Company a Cool Place to Work

If you ask your typical millennial to play a game of word association around the topic of financial technology (FinTech) companies, the words "bland," "boring," "overly buttoned-up," and "no fun" will undoubtedly come up. The harsh reality is that most young professionals associate FinTech companies with cubicles, dark suits, and a stuffy, corporate atmosphere similar to...

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The Innovators Apr 28, 2015
'Management Happens on an Individual Level': Managing Millennials

Last summer, the INSEAD Emerging Markets Institute (EMI), the HEAD Foundation, and employer branding firm Universum teamed up to conduct what these groups call "the largest independent study ever conducted on millennials." Surveying more than 16,000 millennials from across the globe, the study delves into a variety of topics, including millennials' fears, hopes, beliefs, and desires. Over...

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The Innovators Apr 17, 2015
Open-Door Management: How 'Short Conversations' Can Make Big Things Happen

"I think that the ways of doing business in the past are long gone, especially with social media and employer interaction," says Bill Peppler, managing partner at staffing firm Kavaliro. "You might as well embrace it and encourage the conversation. Be ahead of it instead of being reactive toward it." Peppler is commenting on a particularly interesting section of Kavaliro's 2015 Employee Outlook...

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